Last updated: 5th Nov 2025
1. Introduction
This Cookie Policy explains how Spacemonsters Web Hosting (“we”, “our”, or “us”) uses cookies and similar technologies on our website https://www.spacemonsters.com.
We use cookies to ensure our website works properly, improve your browsing experience, and help us understand how visitors use our site.
This policy should be read together with our Privacy Policy which explains how we handle personal data.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website recognise your device and store information about your preferences or actions.
Cookies can be:
- Session cookies — deleted automatically when you close your browser.
- Persistent cookies — remain on your device for a set period or until you delete them.
3. How We Use Cookies
We use cookies for the following purposes:
a) Essential Cookies
These are required for the website and client area to function properly — for example, to log in, manage your account, or complete a purchase.
Without these cookies, our services cannot operate correctly.
Examples: WHMCS session cookiesSecurity and authentication cookies
b) Performance and Analytics Cookies
These cookies help us understand how visitors use our website, so we can improve speed, usability, and content.
They collect anonymous information such as pages visited and time spent on the site.
Examples:
- Google Analytics
c) Functionality Cookies
These cookies allow the website to remember your preferences — such as language or login settings — to provide a more personalised experience.
d) Marketing and Third-Party Cookies
We may occasionally use third-party tools or integrations (e.g. social media sharing buttons, live chat) that set cookies for marketing or analytics purposes.
You will be asked to consent before these cookies are placed on your device.
4. Third-Party Cookies
Some cookies may be placed by third-party services integrated into our site, including:
- Google Analytics — to analyse visitor behaviour (anonymised)
- Payment gateways — to securely process transactions
- Social media plugins — to enable content sharing
Each third party is responsible for its own cookie usage.
For details, please refer to their respective privacy policies.
5. Managing and Controlling Cookies
When you first visit our website, you’ll be presented with a cookie consent banner giving you the option to accept or manage cookies.
You can also control or delete cookies at any time through your browser settings.
Instructions for popular browsers:
Please note that disabling certain cookies may affect website functionality, particularly the client area or checkout.
6. Updates to This Policy
We may update this Cookie Policy from time to time.
Any changes will be posted on this page with the date of the most recent revision.
